We take Visa, Master Card, American Express and major credit/debit cards.

We also work with Shop Pay by Shopify, Paypal and Digital Wallets: Apple Pay & Google Pay.

Looking for the perfect gift but not sure if what they'd want?

Leave it up to them and pick up a Union Coffee Club Gift Card instead!

The digital gift card will be emailed to the recipient added during checkout with a copy sent to the email used during checkout as well.

Union Coffee Club Digital Gift Cards do not expire after 2 years and have no additional processing fees. Union Coffee Club gift cards may be redeemed for any product on www.unioncoffeeclub.com except for any subscriptions.

We recommend calling / emailing us immediately upon realizing that something may be wrong with your order. We will always do our best to make sure you’ll get what you need.

If you're reaching out after our standard hours of operation please leave us a message and check our other FAQ's for added support in finding a quick solution.

To leave us a message, email billing@unioncoffeeclub.com

We ship anywhere in the USA

Once your order is received, we typically start the fulfillment process within 1 - 2 business days. Because of this, any changes must be received within 5 hours of receiving this order confirmation email.

As soon as your order is placed, we'll send you an email letting you know we've received your information and will begin putting together your shipment. The first email you receive will have these details within it, keeping you in the loop all the way through.

The second email you receive will indicate that your order is now in transit. The details will be similar to the first set but will include a tracking link that will update gradually as it makes its way to you. 

As soon as your order is placed, we'll send you an email letting you know we've received your information and will begin putting together your shipment. The first email you receive will have several details within it, keeping you in the loop all the way through.

The second email you receive will indicate that your order is now in transit. The details will be similar to the first set but you should find that the tracking link itself has more information to give.

If you have not received these tracking updates within 3-5 business days of your order being placed, please contact us at billing@unioncoffeeclub.com.

For any merchandise or apparel returns, send an email to billing@unioncoffeeclub.com with your order details and a short description on why you'd like to return the item and we'll have a paid shipping label created for you.

Coffee & Tea is considered a grocery item and is not able to be returned.

If the item you ordered isn't a perfect fit or you ordered the wrong thing, send an email to billing@unioncoffeeclub.com with your order number and the product details and we'll work together to organize an exchange for something else you like.

On the right side, next to where you input your shipping information there is a spot that says "Discount code or gift card". Paste or type the code you have in that spot then click Apply.

Once the discount is applied, you'll see the difference deducted from the total. Then, click to continue with the shipping method.

Note: Only one discount code per order. Discount codes cannot be applied towards subscriptions.

*Unless otherwise specified, discount codes will only expire once they've been applied, so if you're sitting on a couple of discount codes, don't worry about losing out; you can always use the unused code to any other one-time order.

At this time, there is a limit of one discount code per purchase. You can use any discount code you have available, but our checkout process is set up to only accept one code for each transaction.

For an old fashioned phone conversation, give us a call at (530) 616-7204.

If email is more your thing you can slide into our inbox at info@unioncoffeeclub.com

jj

Share details about your shipping policies, item returns, or customer service.

Come talk to us in-person at the cafe! If email is more your style reach us at billing@unioncoffeeclub.com

Click here for a UCC Job Application